Terms and Conditions

Welcome to TECHMURA, your trusted source for modern smartphones, laptops, tablets, and other devices in the Philippines. By accessing and using our website, you agree to abide by the following Terms and Conditions. Please read them carefully.

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1. General Terms

• These Terms and Conditions govern the use of the TECHMURA website and any transactions made on it.
• By accessing or using our website, placing an order, or signing up for an account, you agree to comply with these terms.
• We reserve the right to update, change, or modify these terms at any time. Any changes will be posted on this page with the updated date.

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2. Account Creation and Responsibility

• Creating an Account: To place an order, track purchases, or access other features, you may be required to create an account. You must provide accurate and up-to-date information during registration.
• Account Responsibility: You are responsible for maintaining the confidentiality of your account credentials (username and password) and for all activities under your account.
• Account Security: Notify us immediately if you suspect unauthorized use of your account. We are not responsible for any loss or damage arising from unauthorized access to your account.

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3. Product Availability

• Stock Availability: While we make every effort to ensure that the products listed on our website are in stock, availability is subject to change. We may experience inventory issues or delays, and in these cases, we will notify you and offer alternatives or refunds as appropriate.
• Product Information: We strive to provide accurate product descriptions, prices, and images. However, errors may occur. If we identify an error in product pricing or availability, we will contact you for approval before processing your order.

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4. Orders and Payment

• Order Placement: Once you place an order on our website, you will receive an order confirmation final page with the order number stated. This does not guarantee the acceptance of your order. We reserve the right to cancel or refuse any order for reasons such as product availability, pricing issues, or payment verification problems.
• Payment: We accept multiple payment methods, including credit/debit cards, bank transfers, e-wallets (GCash, PayMaya), and PayPal. Payment must be made in full before processing your order.
• Order Cancellation: Orders can be canceled prior to shipment. Once the order has been dispatched, cancellations cannot be processed. Please refer to our Return and Exchange Policy for further information.

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5. Shipping and Delivery

• Shipping Methods: We offer different shipping options, including standard, express, and same-day delivery (in select areas). Shipping fees will be calculated at checkout based on the size, weight of the products, and delivery location.
• Delivery Time: Delivery times depend on your location, with estimates provided during checkout. Orders within Metro Manila typically arrive within 2-5 business days, while orders to other regions may take 5-10 business days.
• Shipping Delays: We strive to fulfill orders on time, but shipping delays may occur due to external factors like weather, holidays, or unforeseen circumstances. We are not responsible for delays caused by third-party shipping carriers.
• Shipping Address: Please ensure your shipping address is accurate and complete. We are not responsible for issues arising from incorrect or incomplete addresses.

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6. Returns and Exchanges

• Return and Exchange Policy: For information regarding returns, exchanges, and refunds, please refer to our Return and Exchange Policy page.
• Eligibility: Returns and exchanges are only accepted under the conditions outlined in our policy. Products must be returned in their original, unopened packaging, and within the specified time frame.

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7. Warranty

• Manufacturer's Warranty: All products sold on our website are covered by a manufacturer’s warranty, the details of which can be found in the warranty documentation provided with each product. Please contact the manufacturer directly for warranty claims after the return period.
• Warranty Limitations: Warranty does not cover damages caused by misuse, accidental damage, or unauthorized repairs. Please follow the care and usage instructions to ensure the product is covered by the warranty.

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8. Intellectual Property

• Ownership: All content on this website, including product images, descriptions, logos, and text, is owned by TECHMURA or licensed to us. These materials are protected by copyright and intellectual property laws and cannot be used without prior written permission.
• Trademarks: All trademarks, service marks, and trade names used on this website are the property of their respective owners.

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9. User Conduct

• Acceptable Use: You agree to use this website for lawful purposes and in a way that does not violate the rights of others or restrict their use of the website.
• Prohibited Activities:
  • Engaging in fraudulent activity or using false information.
  • Uploading or transmitting harmful files (viruses, malware, etc.).
  • Violating any local, national, or international laws or regulations.

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10. Limitation of Liability

• Website Use: TECHMURA is not liable for any direct, indirect, or consequential damages arising from the use of our website, including errors in product information, data loss, or interruptions in service.
• Product Liability: We are not liable for any damages, losses, or injuries caused by products after they have been shipped to you, unless the product is defective or damaged due to our fault.

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11. Privacy and Data Protection

• Privacy Policy: Your use of our website is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our website, you consent to the terms of our privacy practices.
• Data Security: We employ industry-standard security measures to protect your personal and payment information. However, we cannot guarantee 100% security due to the nature of internet transactions.

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12. Governing Law and Dispute Resolution

• Governing Law: These Terms & Conditions are governed by and construed in accordance with the laws of the Philippines.
• Dispute Resolution: Any disputes arising out of or related to these terms will be resolved through negotiation. If resolution cannot be reached, the dispute will be subject to the exclusive jurisdiction of the courts in the Philippines.

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13. Miscellaneous

• Severability: If any provision of these Terms & Conditions is found to be unlawful, void, or unenforceable, the remaining provisions will remain in full force and effect.
• Force Majeure: We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, or government regulations.

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14. Contact Information

If you have any questions or concerns about these Terms & Conditions, please contact us at:

• Phone: +639959301825
• Email: support@techmura.online